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FAQ

Frequently Asked Questions

If you cannot find the answer to your question in this FAQ, you can contact us via customer support and we will be happy to answer you.

What is CauriPay ?

CauriPay is a digital payment solution that enables users to make transactions by scanning QR codes with their mobile devices.

How does CauriPay work?

To use CauriPay, simply open the app, scan the QR code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction, and the payment will be processed instantly.

Is CauriPay secure?

Yes, CauriPay incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use CauriPay for online purchases?

CauriPay is primarily designed for in-person transactions at physical stores. However, some online merchants may also support CauriPay as a payment option.

Which mobile devices are compatible with CauriPay ?

CauriPay is compatible with both Android and iOS devices. Simply download the CauriPay app from the respective app stores and follow the setup instructions.

Are there any transaction limits with CauriPay?

Transaction limits may vary depending on the specific implementation of CauriPay. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to CauriPay?

QRPay allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the CauriPay app.

What should I do if I encounter issues with CauriPay during a transaction?

If you experience any issues or have questions about CauriPay, please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Is CauriPay available internationally?

CauriPay availability may vary by region. While it is widely adopted in many countries, it’s recommended to check with your local merchants or financial institutions to confirm CauriPay support in your location.

Can I view transaction history and receipts in CauriPay ?

Yes, CauriPay provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.

If I lose my phone, what happens to my Cauri account?

If you lose your smartphone, your Cauri account is in no danger, on the sole condition that you never give your access (connection parameters, login and password) to a third party.

Can I withdraw all my money and close my Cauri account?

Yes, of course you can withdraw your money and close your Cauri account at any time without any hassle.